(02) 9985 5555 information

Things you need to know when dealing with
Holidays Afloat & Ripples

RESERVATIONS

To make an enquiry or a booking simply call our office between 8am and 4pm seven days a week on (02) 9985 5555.

If you are unsure of which vessel will best suit you, talk with our staff who will be only too happy to assist.

Important information you need to know when making
a booking.

Each vessel has a security deposit which is paid in advance to confirm your booking ($1000  Elite , $700 Homecruiser, Fisherman, Family & Clipper, $500 Seaway & Islander and $300 Riverboat ). We do reserve the right to increase the security deposit.

This deposit is fully refundable within 7 days of your return, less the cost of fuel used. We simply refund it back onto your credit card  or direct deposit to your bank account.

For convenience, deposits can be paid at the time of booking over the phone using your credit card. Alternatively we will forward a tentative booking with a “deposit due by” date. Once your deposit is paid we guarantee to hold the vessel for you.

Please note that you are required to arrive at our marina on the day of your departure no later than 3pm.  This ensures that you have sufficient time to be briefed and depart by 4.00pm with sufficient daylight to be securely moored or anchored for the evening in accordance with NSW Maritime legislation.

ALSO AVAILABLE FOR hire

• Motorised dinghy - upgrade your row dinghy
   to include an outboard for $35 per day.

• Stand up Paddleboards (SUP's) for
   $25 per day.

• Surf Ski's for $20 per day.

GENERAL INFORMATION

Commencement of hire

Weekend hires start Friday between 1-3pm and Saturday departs 8:30am with return by 4pm Sunday (except during peak periods).  Midweek hires depart 8:30am on the first day of hire and return by 3pm (except during peak periods) on the last day with the exception of the day before a public holiday when the vessel must return by 10am. Friday there are no returns.

Payment of hire

Full payment of your rental is required on the day of your departure.  Personal and company cheques are not accepted.  Cash, Visa, Mastercard and eftpos payments are accepted on departure.  Direct deposits are accepted prior to your departure date by arrangement.

Fuel charges

Fuel is charged on actual consumption. On your return the tank is refilled so you are charged only for what fuel you have used.

Rental price

Once you have paid your deposit the rental charge is held firm.

If you have to cancel

The deposit, less a $100 administration fee, will be returned if notified 30 days prior to the hire commencement date.  Deposit refunds for cancellations within 30 days of the hire commencement date will be refunded once the vessel has been rebooked.

Pets, GENERATORS, portable bbqs, electric appliances, firearms, candles

The above are strictly forbidden for safety and/or health reasons.  If you require assistance for breathing equipment please phone us.

Boating license and experience are not required

We will personally brief you on board the vessel and then take you on a short cruise from our marina into the main river.  This ensures you are well versed in driving the vessel and its operation.  In addition to this, a detailed manual of operation is kept on board for reference.

 

Vessel insurance

All our vessels are fully insured.  An excess may apply in circumstances where the hirer is at fault.  An insurance excess waiver option is offered for your peace of mind should you choose to accept it (a charge applies which varies by vessel type).  Wilful or reckless damage is not covered.

Maps and cruising areas

Detailed maps are kept on board.  In addition, the vessels are fitted with GPS tracking.  You can relax in the knowledge that you can call us at any time to check your location.

Our cruising areas include Cowan Creek through to Bobbin Head and Akuna Bay.  Berowra Creek, through to Berowra Waters. Also, the Hawkesbury River through to Spencer and as far as Wisemans Ferry. CLICK HERE for Map.

What to pack

The essentials : Swimmers, sunglasses, sunscreen, sandshoes, fishing gear, camera, hats, games, casual clothes, food, drinks, sheets, pillow slips, towels, toiletries, cd’s, dvd’s etc. Linen is available for hire at $14.50 per person.

Towing your own vessel

Towing your own trailerboat behind the houseboat is usually acceptable.  Please check with our office at the time of booking as size restrictions apply.

Driving at night IS NOT
PERMITTED

For safety reasons, hire houseboats are strictly prohibited from cruising at night under Maritime legislation..

Restaurants, shopping and accommodation

There are a limited number of restaurants on the river as well as nice accommodation both in Brooklyn and nearby. We do recommend that you do your grocery shopping prior to arriving in Brooklyn.  Whilst Brooklyn does have general stores and a bottle shop, there is no main supermarket. CLICK HERE for links to Accommodation and Water Taxis. CLICK HERE for links to Information about the Hawkesbury River and Surrounds. CLICK HERE for links to Restaurants and General Stores.

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